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Housekeeping

Crystal – Michigan Center for Assisted Living’s Hero of Assisted Living in 2018

Crystal at Brookridge Heights Assisted Living & Memory Care in Marquette – “I love my job, I love coming to work with our residents, it’s all about them and they come first. I love to make them smile and to make their day. If there’s something I can do to help them have a good day, then I’ve done my job, it’s very rewarding.”

The housekeeping assistant keeps the facility and resident rooms clean and in good order. They provide a clean, appealing, safe, and sanitary environment for the facility’s residents, visitors, and staff. The housekeeping supervisor directs, controls, plans, and modifies the Housekeeping Department to ensure a clean and safe environment for the facility.

Education & Experience:
The housekeeping assistant position does not require any specific education. A housekeeping supervisor in a skilled nursing setting must have a high school diploma or equivalent, have at least two years of laundry or relevant housekeeping experience and be willing to receive education on leadership and supervision.

Certifications
None required

Next Steps
Environmental Services Director

Laundry

The laundry assistant keeps facility linens and personal clothing clean and in good repair, maintains standards of sanitation and meets residents’ daily laundry needs by providing adequate supplies of clean clothing and house linens. The laundry supervisor directs, controls, plans, and modifies the Housekeeping Department to ensure a clean and safe environment for the facility.

Education & Experience:
The laundry assistant position does not require any specific education. The laundry supervisor in skilled nursing setting must have a high school diploma or equivalent, have least two years of laundry or relevant experience and be willing to receive education on leadership and supervision.

Certifications
None required

Next Steps
Environmental Services Director

Maintenance

A maintenance assistant ensures the comfort and safety of the residents, visitors, and staff through proper repair, maintenance, and custodial services of the facility, building and grounds. They assist the facility staff in continually providing a clean and orderly environment in a safe and sanitary manner. The maintenance supervisor provides maintenance support and assistance to the facility and the administrator to maintain the physical plant, its property and grounds, thus to work to assure the comfort and safety of the residents and staff.

Education & Experience:
The maintenance assistant position does not require any specific education. The maintenance supervisor must have a working knowledge of plumbing/heating, understand safety with electricity and have the ability to repair items.

Certifications
None required

Next Steps
Environmental Services Director

Dietary Aide

The Dietary Aide is responsible for the proper delivery of meals and nutrients at scheduled times and places while assisting in sanitary maintenance of the kitchen and dining areas.

Education & Experience:
No prior experience is required.

Certifications
ServeSafe Certification

Next Steps
Assistant Dietary Manager
Dietary Manager

Cook/Executive Chef

The Cook or Executive Chef is responsible for preparing nutritious meals, snacks, and other nourishment for residents and guests.

Education & Experience:
Some experience as a professional cook is required.

Certifications
ServeSafe Certification
Certified Dietary Manager (CDM)
Certified Food Protection Professional (CFPP)

Next Steps
Assistant Dietary Manager
Certified Dietary Manager

Dietary Manager


The Dietary Manager supervises, instructs, and evaluates employees engaged in preparing and serving meals, while maintaining high standards of sanitation and safety.

Education & Experience:
The Dietary Manager must have a high school diploma or GED and have completed their Certified Dietary Manager (CDM) training.

Certifications
Certified Dietary Manager (CDM)

Universal Worker – Assisted Living

In an assisted living setting this person has an opportunity for caregiving as well as any supportive service in the community. In many cases they are the most important person in caring for the resident due to the personal relationships that develop. The main role may include providing basic care to residents such as assisting them in daily activities including bathing, dressing, feeding and taking vital signs. They also engage in activities with the residents and provide housekeeping or dietary assistance.

Certifications
None needed

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